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Supply Team Leader

Location
Epsom, Surrey
Salary
£30,000 to £35,000
Job Type
Permanent
Posted
19 Jul 2022
We specialise in the recruitment of high-quality candidates in the Customer Service and Supply sector. We have an excellent opportunity for a Supply Team Leader to work for a leading car manufacturer in Surrey. The role will have responsibility for the day-to-day supply management of new vehicles to the dealer network and to coordinate with key stakeholders.

Duration: Temp to Perm, Hybrid (1 day from home per week)

£30,000 + (slightly higher based on experience)

Supply Team Leader s Core Duties

Manage and control the day-to-day running of the Supply Team function and its cost centre

Manage the incoming workload by the effective utilisation of staff resources to ensure maximum operational efficiencies

Plan and organise tasks, ensuring timely supply of new vehicles to all distribution channels

Ensure accurate supply data is provided to the business and dealer network

Continuously monitor skill and knowledge levels within the team ensuring offering coaching and performance management to optimise performance

Handle escalated calls and dealer issues, assisting team with master problem solving and decision making to achieve customer satisfaction

Set-up and maintain vehicle allocation rules and exclusions in SAP to meet business requirements (including sold order restrictions; allocation limits; and credit check exclusions)

Liaise and work collaboratively to prioritise sold orders and resolve operational issues

Liaise with Finance to manage dealer credit/risk issues and terminations, ensuring that prompt action is taken to minimise loss

Co-ordinate vehicle allocations to ensure objectives are achieved in line with Sales Campaigns, Product Launches, Events and Targets

Be the key point of contact with DVLA, attending regular meetings to keep up to date with policies and systems enhancements

Provide information on all registration and RaV system issues, communicating updates to the business and dealer network

Produce user guides on all registration procedures and policy changes

Co-ordinate new dealer set-up in RaV with DVLA, ensuring new staff are trained before providing logins to access the registration system

Be the Super User for all Supply and Registration systems; SAP; Hyway and RaV

Work with the Systems Team on the development and implementation of Supply & Registration systems or functionality enhancements.

Supply Team Leader s Key Skills

Team Leader experience with strong people management skills

Confident communicator, with the ability to establish credibility and influence at all levels

Flexibility to adapt to a wide scope of activities

Solution driven mind-set - with ability to demonstrate effective delegation skills

Strong customer service orientation able to achieve deadlines

Articulate /numerate with an exceptional attention to detail

Good analytical skills and commercially aware

Capable of working under pressure and manage changing priorities

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Details

  • Job Reference: 661979462-2
  • Date Posted: 19 July 2022
  • Recruiter: LinkPoint Resources Limited
    LinkPoint Resources Limited
  • Location: Epsom, Surrey
  • Salary: £30,000 to £35,000
  • Bonus/Benefits: Hybrid + Great Benefits
  • Sector: Transport & Logistics
  • Job Type: Permanent