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Service Delivery Manager

Location
Manchester, Lancashire
Salary
£40,000 to £55,000
Job Type
Permanent
Posted
19 Jul 2022
Service Delivery Manager - Hybrid Working - Circa £55K

On behalf of our growing client based in Manchester, we are recruiting for an enthusiastic Service Delivery Manager. As Service Delivery Manager, you will be responsible for designing and delivering the best IT experience for the end-user, from the pre-boarding to the onboarding of your colleagues, as well as their in-life support.

The Service Delivery Manager will:

Act as an ambassador for IT, working across the departments within the company to provide effective communication on IT matters.

Build good working relationships with other teams to ensure effective dialogue between departments.

Own the end-user collaboration technology stack, where you will be able to deliver your vision of what a good end-user collaboration toolset and solution should look like.

Own the management and creation of operational metrics and drive service improvements.

Provide oversight on the change management process as well as drive problem management.

Work with a 3rd party to ensure the bank service and platform availability

The Service Delivery Manager will have:

A passion for technology and the value it brings to a business

Proactive and a passion for excellent service

Strong investigative skills to find the root cause of any major incidents

Self-motivation and a strong sense of ownership

A person who has deep experience in managing 3rd parties and vendors

Ability to work under pressure and meet deadlines

Benefits

Generous holiday allowance with an extra day off on your birthday

Hybrid working (Manchester office)

Pension and annual salary review

On-site gym with free personal training.

Regular remote instructor-led fitness and wellbeing classes

How to Apply if you re interested in this Job:

If this sounds like your perfect role, click Apply without delay!

Service Delivery Manager - Hybrid Working - Circa £55K
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Details

  • Job Reference: 661979676-2
  • Date Posted: 19 July 2022
  • Recruiter: Adria Solutions Ltd
    Adria Solutions Ltd
  • Location: Manchester, Lancashire
  • Salary: £40,000 to £55,000
  • Sector: I.T. & Communications
  • Job Type: Permanent