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Pre-Lit Credit Hire File Handler

Bolton, Lancashire
£17,000 to £18,000
Job Type
1 Jan 2022

Reed Legal are delighted to be working on an exclusive Pre-Lit Credit Hire File Handler role with a UK Top 100's Law Firm located in Bolton. As a leading provider of claims-related services to insurers, businesses, and other suppliers, this is an opportunity not to be missed!

The purpose of this role is to pursue settlement of a pre-litigation credit hire file as soon as practically possible, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and liaise with Insurers where necessary.

Key Accountabilities

• Reviewing pre proceedings files, noting and abiding by Client Guidelines

• Formulating initial strategy

• Implementing the strategy agreed

• Undertaking telephone negotiations with Credit Hire Organisations

• Pursuing settlement as quickly as possible in line with current legal doctrine and case law

• Liaising with Insurers where necessary

• Ensuring 'actions' are carried out as per Action Lists in Case Management System

• Ensuring files are kept within ISO 9001 guidelines

• To ensure compliance with the SRA Code of Conduct 2011

Essential Skills and Attributes:

• Education - at least 3 GCSEs or equivalent are essential and a degree is preferable

• Ability to use own initiative

• Ability to plan and prioritise workloads

• Excellent listening and verbal communication skills

• Good telephone negotiation skills

• Ability to follow work processes and keep to Strategy

• Ability to recognise when sensitivity and tact are required

• Ability to make decisions and remain calm under pressure

• Good IT skills including Word, Outlook, and experience of a Case Management System preferred

• Experience of credit hire is essential and the applicant would be expected to have been working in an environment where they have been exposed to credit hire cases on a day to day basis for at least 12 months, with some knowledge of dealing with non-ABI CHOs

Salary: £17,000 - £18,000

Contract type: Permanent Full Time

Working Hours: 35 hours per week. Monday - Friday 9am - 5pm (1 unpaid hour for lunch)

Division: Pre-Litigation Credit Hire - Volume 2

If you believe this job would be a good fit for you and are interested in finding out more, please contact Rachel Griffiths at Reed or please apply today!

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  • Job Reference: 460869820-2
  • Date Posted: 1 January 2022
  • Recruiter: Reed
  • Location: Bolton, Lancashire
  • Salary: £17,000 to £18,000
  • Sector: Legal
  • Job Type: Permanent