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Legal Support Assistant

Telford, Shropshire
Job Type
3 Feb 2024
Legal Support Assistant

Your new company
Hays are working with a Legal Support Assistant in Telford who are looking to appoint a Legal Support Assistant on a permanent basis. In this role you will assist with meeting clients' needs; strengthening and improving relations with existing clients and other professionals; enhance fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
Your new role
As a Legal Support Assistant your role will involve:

  • To assist in the Department as required from time to time by the supervisor/Head of Department in any transactions and perform tasks as directed.
  • To work under close supervision on various aspects of a file.
  • Preparation of files and attending to clients.
  • Payment of invoices and other payments e.g. to clients or contacts as and when required.
  • Liaising with clients and contacts as required; a good phone manner and approachable is vital.
  • File admin
  • Correspondence with clients and contacts.
  • Drafting documents including Court forms, Witness Statements and Instructions and Briefs to Counsel.
  • What you'll need to succeed
    • GCSEs or equivalent to 4 or above in English and Maths Positive attitude towards learning and development
    • Experience and competence in obtaining accurate messages from clients over the phone.
    • Use of electronic case management systems.
    • The ability to work in a fast-paced environment.
    • Ability to prioritise between urgent tasks.
    • Excellent verbal and written communication skills, adapts style and is able to confidentially communicate by telephone, email and in person with a wide range of people.
    • High level of numeracy.
    • The ability to follow instructions and make appropriate decisions.
    • Good interpersonal skills with the ability to build and maintain strong collaborative internal and external working relationships.
    • The ability to be proactive, to use initiative, work autonomously and be self-motivated.
    • Ability to handle pressure and work to deadlines.

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    Apply for this job now


    • Job Reference: 1227960212-2
    • Date Posted: 3 February 2024
    • Recruiter: Hays
    • Location: Telford, Shropshire
    • Salary: £23,100
    • Sector: Administration
    • Job Type: Permanent