CV Screen is recruiting for an experienced IT Support Officer to join a fantastic charity that works to support young people across the West Midlands. A salary of up to £30,000 + generous holiday allowance + hybrid, flexible working is offered.
YOUR ROLE IN A NUTSHELL
To install, configure and maintain PC s peripherals, servers (physical and virtual), network devices and software, and to provide effective and efficient support to customers, ensuring requests are dealt with promptly and appropriately.
WHAT EXPERIENCE IS REQUIRED?
Sound applied and theoretical knowledge of Microsoft Local and wide area networking and configuration of switch / router / firewall and TCP/IP technologies
Windows Server 2008 (onwards) administration
Microsoft Office 365 knowledge
Backup/Disaster Recovery systems
Team based Telephony
Anti-Virus and Anti-Spam software admin
Security administration, file permissions, password enforcement
Excellent problem solving skills
Provision of excellent internal and external customer service
Proven ability supporting across multiple sites
Ability to plan and prioritise workload and manage conflicting demands
Excellent 3 rd party management skills
Must be able to drive and have access to car.
SALARY & BENEFITS
Up to £30,000
28 days holiday plus Bank Holidays
Please email your CV through to Giselle Whitton of CV Screen in strict confidence.
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